96win applies 256-bit SSL encryption, access controls, and secure server architecture to protect all personal and financial data you share with us. Your information is never stored unencrypted.
96win processes personal data in accordance with the Data Privacy Act of 2012 (RA 10173). We have appointed a Data Protection Officer (DPO) responsible for overseeing our compliance with all applicable privacy regulations.
96win does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Data is shared only with service providers directly necessary to operate the 96win Platform.
Under the Philippine Data Privacy Act, you have the right to access, correct, and request deletion of your personal data. You also have the right to data portability and to lodge complaints with the National Privacy Commission (NPC).
96win uses cookies and analytics tools to improve Platform performance and personalize your experience. You can manage cookie preferences through your browser settings. Essential cookies required for Platform operation cannot be disabled.
If you have consented to receiving promotional communications from 96win, you may withdraw that consent at any time by contacting our support team. Withdrawal of marketing consent does not affect the legal basis for processing your account data.
96win is the data controller responsible for your personal information collected and processed through the 96win Platform at https://96win.win. As data controller, 96win determines the purposes for which and the means by which your personal data is processed, and is responsible for ensuring such processing complies with applicable Philippine privacy law. 96win has designated a Data Protection Officer (DPO) who oversees compliance with this Policy and the Data Privacy Act of 2012. Contact details for the DPO are provided in Section 13 of this Policy.
When you register an account, use Platform features, or contact 96win, we collect:
When you access and use the 96win Platform, we automatically collect:
96win may receive personal data about you from the following third-party sources:
96win processes your personal data for the following purposes:
96win processes your personal data on the following legal bases under the Data Privacy Act of 2012:
96win does not sell your personal data. We may share your data with the following categories of recipients where necessary:
All third-party service providers who process personal data on behalf of 96win are required to implement appropriate technical and organizational security measures and to process data only in accordance with 96win's instructions.
Cookies are small text files placed on your device when you visit the 96win Platform. They allow us to recognize your device, remember your preferences, and analyze how the Platform is used. We also use similar technologies including web beacons, pixel tags, and local storage.
6.2 Types of Cookies We UseYou may manage or disable non-essential cookies through your browser settings. Most browsers allow you to refuse or delete cookies; however, disabling cookies may affect your ability to use certain Platform features. On mobile, cookie preferences can typically be managed through your browser application settings.
96win retains personal data for as long as necessary to fulfill the purposes for which it was collected, subject to any longer retention periods required by Philippine law:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with you.
96win implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, and disclosure. These measures include:
Data Breach Notification: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 96win will notify you and the National Privacy Commission (NPC) in accordance with the timelines prescribed by the Data Privacy Act and NPC Circular 16-03. We will provide information about what happened, what data was affected, and what steps we are taking to address the breach.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 96win:
You have the right to be informed of how your personal data is collected, used, and processed by 96win.
You may request a copy of the personal data 96win holds about you, including the purpose of processing and recipients of your data.
You may request correction of inaccurate or incomplete personal data held by 96win.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
You may object to the processing of your personal data for direct marketing purposes at any time.
Where technically feasible, you may request your personal data in a structured, commonly used, machine-readable format.
To exercise any of these rights, contact 96win's Data Protection Officer using the contact details in Section 13. We will respond to your request within the timeframe prescribed by the Data Privacy Act. Certain requests may require identity verification before processing.
The 96win Platform is strictly restricted to individuals aged 21 years and older. 96win does not knowingly collect personal data from individuals under the age of 21. In accordance with PAGCOR guidelines and responsible gaming standards, 96win employs age verification procedures to prevent underage access. If we discover that personal data has been collected from a person under 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. Parents and guardians who believe a minor has created a 96win account should contact support immediately.
96win's primary operations are based in and directed at the Philippines market. However, some of our technology service providers and partners may be located outside the Philippines. Where personal data is transferred outside the Philippines, 96win ensures that such transfers comply with the requirements of the Data Privacy Act of 2012, including that the receiving country's data protection framework provides an adequate level of protection, or that appropriate contractual safeguards (such as standard contractual clauses approved by the NPC) are in place to protect your data.
96win reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. Material changes will be communicated to registered Players via a prominent notice on the Platform and, where practicable, by notification to the registered email address or mobile number. The revised Policy will take effect on the date indicated at the top of the Policy. Your continued use of the 96win Platform following the effective date of any change constitutes your acceptance of the revised Policy. If you do not agree with any change, you should cease using the Platform and request account closure.
For any privacy-related inquiries, data subject rights requests, or to contact our Data Protection Officer, please use the following channels:
We aim to acknowledge all privacy-related requests within 3 business days and to resolve them within the timeframe prescribed by the Data Privacy Act. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
This Privacy Policy was last updated in June 2026 and applies to all personal data collected by 96win in connection with the Philippine market. For questions about your specific data or to exercise your rights under the Data Privacy Act of 2012, contact [email protected].
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